Volcano won't stop hosted IP Telephony users

Tuesday, 20 April 2010 11:02

Businesses across Europe have been effect by the eruption of Eyjafjallajökuld in Iceland. Members of staff are left stranded across the globe, but business and communication needn't be effected. When the unexpected happens and your flight gets cancelled ask yourself how prepared is you business phone system?

Voicenet Solutions Hosted IP Telephony service offers it customers free conferencing capability without the need to deploy conferencing hardware at the customer's premises.

Voicenet Solutions supports the following types of conferencing:

On-demand or ad hoc Conferencing

Voicenet Solutions platform provides support for On-Demand Conferencing via the conference button on an a users IP phone. On the PPM (Web Portal) a user can, while in an existing call, add another party with one-click selection from the directory or by entering the other party's phone number.

The conference is established automatically without putting the current call on hold and pressing the Conference button.

Meet-Me Conferencing

Meet-Me Conferencing provides the ability to reserve conference bridge ports for a conference call to be held at a schedule date and time.

Key features of the Meet-Me Conference include:

• Users can record a name that is announced after the join tone when they join a Meet-Me Conference
• Roll call plays back a list of all conference participants to the moderator
• Moderators can add additional ports (if available) to an active conference session
• Moderators can extend conference calls in 5 minute increments if ports are available
• A dedicated port is provided for each conference for announcements played to all participants
• Class of Service settings (Moderator - No Restrictions) control which users have the ability to schedule Meet-Me Conferences
• Meet-Me Conferences take precedence over ad hoc conferences (ad hoc conferences will be terminated to supply ports needed for a scheduled Meet-Me Conference)
• Log file provides records of Meet-Me Conference calls for billing purpose