Hosted VoIP Provider in Total Business Magazine

Sunday, 19 March 2006 00:00

UK Hosted VoIP Provider tells business why they should go for VoIP

70% of US business calls are made using VoIP and with the technology now available here businesses can make big savings and say goodbye to their expensive phone system forever.

Put simply VoIP (Voice over Internet Protocol) is about making calls over the Internet. All you need is a broadband connection and a phone adaptor similar to a modem. The result is substantially reduced calls anywhere in the world and the expensive PBX (phone exchange), with all its problems, is no longer needed.

No set-up costs

The old fashioned PBX does not come cheap, they can cost up to £25,000 depending on the quality, functionality and the features available – and that’s before you’ve even made a call.

Smaller businesses find that they can’t afford a PBX and so take calls on individual phone lines, without establishing a business network.

“That simply does not have to happen anymore” says David Crombie, CEO of Voicenet Solutions, a hosted VoIP provider. “With our hosted VoIP, investment is kept to an absolute minimum. Businesses can lease phones from us which spread the cost and enables companies with even the tightest margins to have the very best telephone system.”

Scalability

With PBX equipment small businesses tend to overbuy in order to have enough capacity for their hopeful expansion, knowing that they may have to throw away their new equipment when the business grows.

Recent industry surveys indicate that many small businesses buy a new PBX system every two years in order to accommodate business growth.

“With hosted VoIP, businesses do not need to have that worry. Additional users can be added at a touch of a button, all you need is a new handset. This means your phone system can evolve when your business does.”

Maintenance and Support

Another cost issue for a PBX is ongoing maintenance and support. This can be very unpredictable but runs at about 1% of the cost of the equipment every month for a maintenance man to come and check the system.

“Our hosted system is maintained remotely and monitored 24 hours a day, if there is a network issue we’ll know a long time before our customers do rather than the other way round.” Adds Crombie.

Future Proof

Businesses are forced to pay for new systems when their PBX becomes outdated. Features can sometimes be added on to the current system, but they are significantly more expensive as add-ons than when they come included.

“Our offering is feature rich with even the most advanced functions, only found on the very latest PBXs, coming as standard.” Says Gary Pryor Marketing Director of Voicenet Solutions, “When new technology emerges, we don’t need to enter a customer’s business and plug on a new expensive adaptor, or even replace the whole system, it’s added on off-site.”

Connectivity

As the business environment continues to evolve adaptability becomes an issue. PBX equipment was originally designed to source one office building. Routing calls to secondary buildings and lines can be clumsy, and making calls can be more costly.

“Employees can connect to their voice network using numerous communication devices with broadband. This means expensive home and mobile phone calls can be virtually eradicated as remote workers can make calls as if they were in the office.” Says Gary Pryor.

VoIP has been coined as the future of telephony. With proven technology from providers such as Voicenet Solutions offering substantial savings and benefits, the opportunities for SMEs are seemingly endless.

Contact

For more information about Voicenet Solutions please call 0207 096 6000, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or visit www.voicenet-solutions.com