Voicenet Solutions, hosted VoIP Provider launches event for IT-Resellers

Friday, 11 March 2005 00:00

Speech: by David Crombie C.E.O. Voicenet Solutions

Firstly I would like to welcome you all today, to our London Launch and hope that our short presentation this afternoon, will prove of interest to you, and will represent the opportunity, to enter into a new product line, or to supplement your present product portfolio. There will be three short presentations, and afterwards we will take Questions and hopefully provide answers.

I know from talks I have had over the years within the IT industry, that many if not most have avoided telecoms equipment, as it required a complete divergence from their existing business, and in most cases a complete new skills requirement, in order to install and maintain equipment.

I trust today, that we can show you, that this is no longer the case, and that what we have to offer is a unique opportunity to enter the telecoms arena, without the normal risks associated with that move.

Voice over Internet protocol, or VOIP as it is commonly known, has been on everyone’s lips since the stone age

And that is basically where it stayed as far as the SME market was concerned, lack of bandwidth being the main barrier to entry,

All that has begun to change with the availability, of ADSL, and more recently and more usefully with the advent of SDSL.

Much of the same could be said of convergence, I would like a pound for every time that word has been bandied about in the telecoms press, and the adage, that if telecoms dealers did not grasp convergence, and embrace it, they would fall by the wayside, to some that meant adding screen popping or CTI to their PBX offering, and having implemented that they felt, that they had played their part in the convergence field.

By and large they have got away with it, companies have continued buying their IT and telephony from separate sources, and the telecoms dealers had hoped it would all go away, this nasty word convergence.

It is Ironic in some ways, that IT and Telephony have followed a quite similiar parallel path.

Alexander Graham Bell, invented the telephone, in the very dim and distant past, and computing of one type or another evolved gradually from a relatively distant past.

But it was a type of revolution that set the two on the parallel path, I am describing.

IBM developed the first PC’s in the early 80s and this spawned what has become the IT industry of today, putting computing in to the mainstream of business, rather than as the preserve of large corporations, with mainframe and mini computing, taking up enormous storage space, and inducing large operating costs.

For telephony the early 80’s saw the break up of the monopoly of BT, or the GPO as it was formerly known, by allowing alternative equipment to be supplied, the Telephone dealer was born, it scarcely seems credible, that up until then the only telecom dealer was one who supplied an internal phone system, to supplement the external system, and for those of you old enough to remember Reginald Perrin on the small screen, it conjured up the image of different coloured telephones on the desk, and Reggie himself, answering the phone with Perrin on Red or Perrin, on yellow, emphasising his importance at having more than one phone on his desk. You may well think nothing has changed when you see someone sitting at their desk juggling two or more mobile phones, while trying to find out which one is ringing.

So convergence is it here ? Well we believe it is, what we are talking about here today, is the telephone as a LAN device, with all the nasty bits that used to be screwed to the wall, those bits that required installation, and maintenance, and programming, and connecting with hundreds of small wires to the PSTN, namely THE PBX being as far away from the customers premises as possible, in a secure central location with a fully redundant backup in a second location, several miles from the first, connected up to the Internet backbone, and to the PSTN, fully managed and monitored 24 hours a day, protected from flood, fire, and electrical strikes, the reason I mention that, is that is one of the commonest causes of extensive damage to PBX cards, and generally the most expensive to repair, as it is not covered by a maintenance contract, and sometimes not by an insurance policy a true act of God the lightning strike.

So with all the parts that require attention elsewhere, who needs a telecoms dealer. We don’t , the customer doesn’t, and nor do you.

That is why we are here today.

To demonstrate the recurring revenue earning opportunity, not only from the system, but also from the off net calls. The opportunity to increase your product portfolio, to offer your customers a complete converged solution, and not a telecoms dealer in sight.

Maybe they should have taken more heed of those press warnings.

So what is the Voicenet solutions business partner relationship about?

It is about us providing the solution, and you our potential preferred business partners enabling the market, or in simpler terms enabling your customers.

So what do we provide?

The infrastructure, which we will discuss in more detail later, in Gary’s presentation.

So what will be our investment in our preferred business partners?

We will provide all the VoIP billing services, and VoIP system management tools, so you can see your customers, and their individual users.

We will provide full customer care services, both by way of support to you and to your customers.

We will provide full technical support.

We will provide marketing support, and collateral, And finally to make sure you are totally au fait with the solution: We will provide full training, to include both sales and technical requirements.

Our web site, www.voicenet-solutions.com, is quite comprehensive in terms of information, but we are adding extra functionality to simplify the VoIP quoting and sales leads management, with a fully integrated back end, that will contain sales and marketing collateral support, a dynamically updated and downloadable quoting system, and a dynamic single source for price lists.

I will now hand over to Gary Pryor, who will tell you a little about how the system works.

Thank you.

Notes to Editor

Voicenet Solutions Ltd, based in Aylesbury UK, is a hosted VoIP (Voice Over Internet Protocol) business telephony provider specialising in the provisioning of business grade VoIP solutions through its own network located at their operations centre in the City of London.

Voicenet Solutions Ltd was established in 2004 with the sole aim of delivering VoIP telecom solutions to the UK business market. Voicenet Solutions offers a secure, out-of-the-box, best-of-breed VoIP telephony solution with flexibility and substantially reduced operating costs.

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