VoIP Business Training

We offer VoIP business training to all our customers and partners. With any installation of a new business phone system, Voicenet Solutions recognises the importance of both initial and ongoing training. As your business develops, with new working practices and staff changes it can be highly beneficial to maintain training programmes and keep abreast of new features of the hosted VoIP solution.

Training offers simple solutions, which can have huge impact on how your people perform. Voicenet Solutions offer two levels of training for customers in the use of the business VoIP phone system and VoIP phones:

End-User Training

This is available for all staff and geared towards individual or department needs. Our trainers are geared for dealing with all levels of technical ability and work at the appropriate level. End-User training can be held in groups or as one-to-one sessions if required.

System Administrator Training

Suitable for large companies who have their own IT department. Once agreement has been made with Voicenet Solutions as to the level of responsibility given to individuals in the IT department, training is carried out on how to do basic changes to the business phone system and to give you more of an understanding of what the system is capable of doing - important for the development of the business going forward. The level of training can vary from basic to advanced, depending on requirements. This can be discussed with Voicenet Solutions to tailor the course to your individual company's need.