Console Assistant

Application Name

Console Assistant

Description

Console Assistant is an application that is used to manage incoming calls to a main telephone number at a particular site

Features & Benefits

The Console Assistant application allows for central call control of the hosted solution across sites regardless of geographies

Voicenet Solutions VoIP Console Assistant is an application that can be used to manage incoming calls to a main telephone number at a particular site. For example, a company receptionist can use Console Assistant to answer and transfer calls to the extensions listed in the directory.

Incoming calls can also be placed on hold or camped on an extension. Console Assistant allows a receptionist to retrieve and manage voicemail for the main company number.

Console Assistant vs. Personal Phone Manager (PPM)

Voicenet solutions VoIP Console Assistant application provides call-handling features for call-intensive environments and provides buttons for commonly used features such as Answering, Releasing, Transferring, Parking and
Camping calls.

PPM is designed for the individual VoIP phone user and has many more features that are specific to a user's VoIP
personal phone.