IP Telephony Telephony Applications Call Reporting
Call Reporting
Application Name
Hosted Call Reporting
Description
Advanced call administration tool providing detailed reporting data on allocated numbers' call activities
Features & Benefits
Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management
Call Reporting sign-in screen
MIS1000: Business intelligence
MIS1000 is positioned to deliver a service where traditional Call Logging & Call Management systems have required software. MIS1000 is ideal for any business that values good customer service delivery.
MIS2000: For the highest level of service delivery
MIS2000 delivers a service where traditional Call Centre ACD and MIS reporting systems previously required software.
MIS (Management Information Systems)
Voicenet Solutions Call Reporting application provides business with a highly detailed Real-Time call reporting solution that offers Real-Time Agent List*, Real-Time Hunt Groups, Agent Call Control* and ACD Activity*.
* Available on MIS2000
Features and Benefits
- No software to buy or maintain
- No additional P.C’s to buy or maintain
- Minimal connection costs
- Speedy & Minimal technical set up
- Pay As You Go
- Multi Site reporting as standard
- Cradle To Grave & Internal call tracking
- Works on MAC, P.C, Linux & Mobiles
- Always up to date
- Disaster recovery built in
- Available anywhere & everywhere
- Real Time & Historical reports
