NAPA, Charity saves 66% with hosted VoIP

Mainstream business could learn from charities who are leading the way in adopting new technology, such as VoIP to help save money and increase efficiency.
NAPA, the charity that promotes activities for older people, has installed a new hosted business VoIP telephone solution from VoIP provider Voicenet Solutions, and almost straightaway they have seen costs cut by 66% and greater efficiency in their day-to-day workings.

Earlier this year they changed premises and thought that an ideal time to install a new business telephony solution. "On moving offices we wanted a cost effective integrated phone / pc system" Said Sylvie Silver, Strategic Director.

They said goodbye to their BT Business Highway system and brought in the all-in-one business VoIP package from Voicenet Solutions which was ready to go within 24 hours of moving in.

Gary Pryor from Voicenet Solutions, said

"The cost savings, though obviously important to any business especially charities, is not the only benefit experienced hosted VoIP solution. The advanced features of the business VoIP package, VNcomplete can help enhance inter-company connectivity and add to overall efficiency".

NAPA offer an advice and message service to the public, since adopting the business VoIP solution the benefits are obvious; More reliable remote access from home calls and messages are handled much more effectively and therefore many more people can be re-contacted.

And when asked what will be done with the newly available cash achieved by the cost savings it's no surprise NAPA are looking to the future. "Well continue to invest it in better IT support systems" Says Sylvie, yet further enhancing that charities like this, regardless of their 'market' see the advancement of new technology as the way to create greater effectiveness and make substantial savings.