IP Telephony
IP Telephony for Better Business Communications
Our IP Telephony, Hosted VoIP and Business communications address the needs of the modern business through enhanced interactivity and functionality. Compared with a traditional legacy PBX system our IP Telephony solution is quicker, more flexible, more usable and better future proofed.
Whether you decide to opt for pure VoIP, a gateway solution, or a hosted contact centre solution, Voicenet Solutions will offer your business bespoke, robust and secure requirements such as a fully designed PSTN back-up system as a security measure in the case of system fall-over.
To ensure we deliver a complete business VoIP solution of exacting standards we only work with the very best products and service providers available in the marketplace. That is why we use Level 3's IP backbone, as they are world leaders in IP telephony and Cisco VoIP handsets, and the number one manufacturer in IP phones.
Hosted VoIP Technology
Voicenet Solutions prides itself on delivering a best-of-breed Hosted VoIP Platform that integrates the market's leading technologies. This ensures that our customers receive the most advanced features and functions available in the marketplace as well as delivering Quality of Service assurances.
For our corporate and larger customers, our engineering team can customise our IP Telephony features and applications to ensure successful integration with existing phone systems and infrastructures.
The core business communications technology provides the foundation upon which all other components reside on:
- Carrier Grade Architecture
- Carrier Grade Scalability
- Provides a complete array of PBX-like business features
- Interoperability support for flexible deployments
- Standards-based protocols - SIP, MGCP, Cisco's SCCP
- Vendor support for gateways, IADs, IP Phones and Softswitches
IP Telephony Benefits
- Multi-Site Businesses
Businesses with more than one office benefit from vast operational efficiencies and cost savings. The application driven solution is not fixed to locations which means the solutions is a fluid and flexible as your employees need it to be.
- Remote & Mobile Working
Bring your remote and mobile workforce back into the office communication network. Through the Assist application calls can be routed to any location where an employee has a solution compatible IP connected device.
- Compliance
With many industries compliance is a central part of any communication requirement. Like the FSA Call Recording is not a "nice to have" but a legal requirement. Our feature rich applications enable business to meet industry compliance requirements.
