7940 - 7941 Voicemail and Adavanced

Voicemail

If you have any voicemail messages, your voicemail message waiting lamp indicator will glow red and your primary line appearance will indicate a flashing envelope icon.

To access your voicemail:

• Lift the handset and press the Messages button
• Follow the prompts to use the voicemail system

Directed Call Pickup

Directed Call Pickup lets you answer a specific phone within your Directed Call Pickup Group.

To pickup a call using the menus

• Press the More softkey twice
• Press the DC Pickup softkey
• Enter the extension you wish to answer. The extension must be in one of your Directed Call Pickup Groups.

To pickup a call using Star Codes

• Lift the handset and dial *12
• At the dial tone, dial the extension you want to answer. The extension must be within one of your Directed Call Pickup Groups.

Do Not Disturb

Do Not Disturb makes your phone unavailable for incoming calls. Incoming calls will be routed to your voicemail or another extension, depending on your configuration.

To enable Do Not Disturb:

• Press the DND softkey or lift the handset, dial *04 and hang up
• The display will show  “Do not disturb is active”.

To disable Do Not Disturb:

• Press the DND softkey or lift the handset, dial *04 and hang up.  The “Do not disturb is active” message will disappear.

Group Pickup

Group Pickup allows you to answer another phone within your Call Pickup Group.

To Pickup a Call from another phone using the menu:

• Press the More softkey twice
• Press the Group softkey

To Pickup a Call from another phone using Star Codes:

• Lift the handset; dial *06

Note: If multiple inbound calls are ringing, the call that has been ringing the longest will be answered.

Group Speed Dial

Group Speed Dial provides up to 1000 extensions that are configured to dial other numbers.

To Dial a Group Speed Dial Number that has been created by the Service Provider:

• Lift the handset and dial the Group Speed Dial extension you wish to call

Intercom

Intercom lets you make an announcement through another person’s phone, allowing them to respond instantly in hands-free mode using their speakerphone.

To initiate an Intercom call:

• Press the More softkey
• Press the Intcom softkey
• Dial the extension of the other party

If the other party had Do Not Disturb enabled or they are on the phone, you will get a busy signal when you try to Intercom.

Receiving an Intercom call:

• When someone initiates an Intercom call to your phone and your phone is idle, your phone will beep and your speakerphone will be enabled

Night

Companies often have different call treatments for daytime versus after-hours callers. The Night capability can be assigned to a user’s phone to override the standard day-of-week/time-of-day logic.

 The Night feature has three modes

• Normal - Calls will be handled using the standard day-of-week/time-of-day logic. No action is required by the user when operating in Normal mode.
• Temporary Night Mode temporarily overrides the normal day-of-week/time-of-day logic. It toggles between day-mode and night-mode. At the change in the day-of-week/time-of-day schedule, the system will revert back to Normal operation
• To enable Temporary Mode, press the Night softkey once.
• Permanent Night Mode overrides the normal day-of-week/time-of-day logic until the user manually changes the state back to Normal
• To enable Permanent Mode, press the Night softkey twice
• To disable Permanent Mode, press the Night softkey twice again

Virtual Ring

Virtual Ring is an incoming call treatment that plays continuous ring tone for certain callers. Callers configured for Virtual Ring never ring your phone or reach your voicemail.
Virtual Ring treatment is assigned using the Personal Phone Manager. For more information, see the Personal Phone Manager Guide.