7911 - 7912 Voicemail / Advanced fetaures

Voice Mail

If you have any voice mail messages, your voice mail message waiting lamp indicator will glow red.

To access your voice mail:
Lift the handset and press the Messages button or dial *09
Follow the prompts to use the voice mail system

Direct Extension Assignment

Direct Extension Assignment lets you temporarily reassign a telephone with your own telephone number and profile. Direct Extension Assignment requires that the temporary phone is the same model as your own (e.g., Cisco 7905/7912).

To temporarily assign your number and profile to a phone:
From the temporary phone, lift the handset and dial 588
Enter your complete telephone number + #. If your phone is configured as an extension-only (i.e., non-DID) line, enter your company’s complete main telephone number + * + your extension number + #.
Enter your phone password followed by the # key

To reassign the original telephone number to the original phone:

Follow the steps above using the original telephone number and password that were assigned to the phone.

To reassign your own number and profile back to your own phone:

Pick up the handset of your phone
After the voice prompt, enter your complete telephone number followed by the # key
After the voice prompt, enter your phone password followed by the # key
Hang up

Directed Call Pickup

Directed Call Pickup lets you answer a specific phone within your Directed Call Pickup Group.
To pickup a call using the menus
Lift the handset
Press the More softkey until the Pickup softkey is visible
Press the Pickup softkey
Enter the extension you wish to answer. The extension must be in one of your Directed Call Pickup Groups.

To pickup a call using Star Codes

Lift the handset and dial *12
At the dial tone, dial the extension you want to answer. The extension must be within one of your Directed Call Pickup Groups.

Do Not Disturb

Do Not Disturb makes your phone unavailable for incoming calls. Incoming calls will be routed to your voicemail or another extension, depending on your configuration.

To enable Do Not Disturb:
Lift the handset, dial *04 and hang up. The display will show “Do not disturb is active”.

To disable Do Not Disturb:

Lift the handset, dial *04 and hang up. The “Do not disturb is active” message will disappear.
You can record a special voicemail greeting that callers will hear when you have DND active and they are routed to voicemail.

Group Pickup

Group Pickup allows you to answer another phone within your Call Pickup Group.

To Pickup a Call from another phone using the menu:
Lift the handset
Press the More softkey until the GPickUp softkey is visible
Press the GPickUp softkey
To Pickup a Call from another phone using Star Codes:
Lift the handset; dial *06
Note: If multiple inbound calls are ringing, the call that has been ringing the longest will be answered.

Group Speed Dial

Group Speed Dial provides up to 1000 extensions that are configured to dial other numbers.
To Dial a Group Speed Dial Number that has been created by the Service Provider:
Lift the handset and dial the Group Speed Dial extension you wish to call

Hold

Hold lets you place a call on hold for rapid retrieval from the same phone.

To place the current call on hold:
Press the Hold button

To retrieve the held call:

Press the Hold button again
When a call is placed on hold, your phone will ring once every minute to remind you that you have a held call.

Intercom (Receive Only)

Intercom lets another party make an announcement through your phone. Since the Cisco 7905/7912 only has a monitor speaker, you will not be able to reply in hands-free mode.

Receiving an Intercom call:
When someone initiates an Intercom call to your phone and your phone is idle, your phone will beep and your monitor speaker will be enabled

Priority Call

Priority Call lets you define a list of callers identified as priority callers using a unique ring tone when they call you. The Priority Call Menu provides step-by-step instructions on enabling/disabling the feature and managing the Priority List.

To access the Priority Call Menu
Lift the handset and press *61
Follow the voice prompts
Note: When entering an external telephone number to the Priority List, enter the 10-digit number. Do not include the Outside Access Digit.