Contact Us
Interested in understanding more about how our IP Telephony solutions can enhance your business operations?
» Please complete our Customer Enquiry Form.
Want to becoming a Voicenet Solutions Reseller, and find out how our Channel Partner Programme delivers unrivaled service quality?
» Please complete our Partner Enquiry Form
General Enquiries
Telephone: 0207 096 6000
Fax: 0870 622 0666
email:
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Addresses
Head Office:
Oxford House, Bell Business Park, Aylesbury, Bucks, HP19 8JR
Download Location map: PDF file
London Office:
Camperdown House, Brahams Street, London, E1 8EE
Technical Support
email:
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or call the support line: 0207 096 6060
Requesting Moves and Changes
email:
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or call the support line: 0207 096 6060
Complaints
We’re sorry you have reason to complain. To make a complaint, in the first instance please contact us using one of the General Enquiries methods above and we will do our best to resolve your problem to your satisfaction. If you are unhappy with the way your complaint has been handled you can ask for a senior manager to review your case.
CISAS
Like all Public Communications Providers, Voicenet Solutions has an Alternative Dispute Resolution scheme in place. We provide this through a third party, CISAS.
If we cannot resolve your complaint through our handling process you may refer it to CISAS for adjudication. For further information please see the CISAS website here.
Communications & Internet Services Adjudication Scheme
Voicenet Solutions Ltd is registered in England and Wales, registered number 05083841 and GB VAT number 837750404. Registered Address: Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JR.
