ITSPA Quality Mark
The ITSPA Quality Mark signifies that Voicenet Solutions is a company that offers the highest quality of service to consumers in the UK.Voicenet Solutions meets the following criteria as established by the ITSPA for 2009.
- Compliance with all ITSPA approved Best Common Practice Documents.
- Provide access to the emergency services (as a Type 2 or 4 VoIP provider) and provide clear evidence that customers are made fully aware that this service is available.
- Provide clear evidence that customers are made fully aware that the member company is also a member of a recognised dispute resolution scheme.
- Provide a Company Single Point of Contact (SPOC) (The use of the SPOC, is to facilitate improved communications between ITSPA members on certain issues e.g. technical, porting, spam management etc) as well as liaising with other organisations e.g. Home Office).
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About Us Affiliations ITSPA Quality Mark
About Us Affiliations ITSPA Quality Mark
